We put our customers first –

and keep them there.

Our mission is to cultivate a customer-first partnership that drives your long-term business success with technology. We believe in honest communication and accountability so you get transparency from a devoted partner.

Get to know us a bit better:

At AVAIL, we are Technology Procurement and Management Advisors based out of Lancaster, PA. Started initially as Premier Management Group (PMG) in 1990 by Daryl Heller and Bob Horst, PMG was a pioneer of the brokered telecom business model. PMG was sold in 2012 to MicroCorp out of Atlanta, GA.

Five years later,

Daryl Heller and his venture capital company Heller Capital Group bought back the PMG business from MicroCorp and rebranded it Premier Technology Group to reflect the expanding services offered in the brokered model started 30 years prior. Today, PTG supports over 800 clients with $27M in annual services managed.

The approach that has led to our success over the past 30 years is based on a singular focus of advocating for our customers. Through our brokerage model, we represent 100+ market-leading providers across multiple different technologies.

And now, on January of 2021, PTG merged with another Heller Capital Group company, AVAIL Technology Solutions.  AVAIL was founded in 2019 to provide IT Services to clients making the move to cloud-provided solutions.  Having purchased PremierComm in 2021, AVAIL became a leading provider of Managed IT and UCaaS solutions. With the merger, the combined company took on the AVAIL brand to represent to the market the deeper skill set and specialization around cloud services.

Our team has an average of 15+ years of industry experience,

which allows us to recommend the best options for your needs based on the criteria you determine is most important. We work with our customers to identify the desired outcomes of a project and then find the providers that can meet the requirements at the lowest possible prices.

Since we are quoting services for 800+ accounts throughout the US and internationally, we understand market rates and which providers make the best fit.

Our Process

From discovery through design, implementation, and support, we manage every aspect of your technology improvements. Leverage our expertise and professional service to see cost-effective technology solutions that drive your growth.

We Take a Deep Dive Into Your Business

 In this initial step, we evaluate your needs so we can understand your desired business outcomes.

Our Experts Design Your Ideal Solution

We recommend the right technology by leveraging proven, market-leading providers.

Sourcing and Procurement Management

You do what you do best while we take care of procuring all elements of your solution.

We Do the Heavy Lifting So You Don't Have To

We are your advocate throughout the process, saving you time.

We’re Your Dedicated Partner Well Beyond Implementation

Our industry experts provide Day 2 support options to ensure service availability and keep your team focused on your business, not technology.

Spend Analytics

Invoice Management Solutions automate payment processes and provide visibility into your tech spend.

Discovery and Requirements Gathering

Solution Design

Sourcing and Procurement Management

Implementation

Managed Services

Spend Analytics

We Take a Deep Dive Into Your Business

In this initial step, we evaluate your needs so we can understand your desired business outcomes. LEARN MORE

Our Experts Design Your Ideal Solution

We recommend the right technology by leveraging proven, market-leading providers. LEARN MORE

We Manage the Procurement Process

You do what you do best while we take care of procuring all elements of your solution. LEARN MORE

We Do the Heavy Lifting So You Don't Have To

We are your advocate throughout the process, saving you time. LEARN MORE

We’re Your Dedicated Partner Well Beyond Implementation

Our industry experts provide Day 2 support options to ensure service availability and keep your team focused on your business, not technology. LEARN MORE

Spend Analytics

Invoice Management Solutions automate payment processes and provide visibility into your tech spend. LEARN MORE

Meet the Team

bob-bonitz
traci-bowers
mitchell-erb
chris-bomberger
elaine-willis
kim-sowers
krista-olnick
brenda-moyer
wes-kilpatrick
lisa-drapcho
trey-recher

Meet the Team

bob-bonitz
traci-bowers
mitchell-erb
chris-bomberger
elaine-willis
kim-sowers
krista-olnick
brenda-moyer
wes-kilpatrick
lisa-drapcho
trey-recher

Our Consultative Process Finds You the Ideal Solution:

Through a deep understanding of your business and partnerships with industry-leading providers, we custom-fit technologies that help you save money and time so you can grow and scale.

COLLABORATION

Cloud services

SECURITY

INTERNET CONNECTIVITY

Our Consultative Process
Finds You the Ideal Solution:

Through a deep understanding of your business and partnerships with industry-leading providers, we custom-fit technologies that help you save money and time so you can grow and scale.

Get Perfect-Fit Technology at the Right Price With Our Proven Process

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Daryl Heller

Chairman/CEO

Daryl brings 28 years of successful entrepreneurial experience to the leadership team at PTG.  He leads Heller Capital Group and in turn provides leadership to PTG as a portfolio company of Heller Capital Group. He specializes in M&A, deal-making, integrative negotiation, and strategy, and he’s most fulfilled in pursuit of win-win outcomes.  Fittingly, Daryl is, in his own words, “evangelistic” about finding and maintaining balance in his professional and personal life, and that absolute accountability – to himself, to his family, to his work, to his teams, to his community, and to the world – is the foundation of Daryl’s leadership philosophy.

With an ever-growing list of professional accolades and accomplishments, Daryl never forgets his roots.  A Pennsylvania native who co-founded his first company at a picnic table, Daryl continues to give back, remaining committed to community engagement and leadership, as well as conscientiously mentoring aspiring leaders in the area.  Daryl is also an avid sports fan “of everything Philly” and a committed amateur triathlete, and his drive for holistic wellness is in perfect alignment with his demand for continuous improvement in himself, his companies, and the people around him.

As a man of many passions, Daryl holds two above the rest: his family and his tireless work for Horizon Initiative, an organization he co-founded with a core purpose of empowering the underprivileged to self-sustainability in Africa and Latin America.  Daryl’s humanity and humanitarianism are both at the core of who he is and what he does, and he views his wholehearted investments in Horizon and his family as the true cultivation of his legacy. Like everyone at Premier Technology Group, Daryl is clearly committed to continuous improvement, innovation, and expansion as an engaged member of society and in his role at PTG, and he remains passionate about leaving the parts of the world he encounters better than he found them.

Jason Cadwalader

Chief Development Officer

With over 20 years of experience, Jason brings vast knowledge and experience to his role at the intersection of PTG’s growth and strategy. As our company’s Chief Development Officer, Jason uses customer-centricity in his thinking, planning, and leadership to ensure that PTG’s brand identity, sales and marketing efforts, operational efficiency, and customer service align with the ultimate goal of our company: to facilitate business success and prosperity for our customers.

Service, in every sense, is important to Jason, and it permeates both his professional and personal lives. With family as his ultimate priority, Jason personally strives to provide an environment that enables wife and three children to flourish and become exceptional individuals. He enjoys golfing, cycling, and deeply investing in his children’s many activities. As is the case among the members of our leadership team, Jason models balance, zeal, integrity, and humanity to those around him.

Sharing the same dedication to integrity, service, and continuous improvement with the rest of our leadership team, Jason is an invaluable member of our community and serves as an example to the people around him. Jason is passionate about the prime opportunity for PTG to harness the rapidly evolving landscape of Information Technology, and he is intent on fulfilling PTG’s commitment to delivering world-class value, quality, and experience to our customers.

Krista Topper

Director of Finance

As Director if Finance, Krista Topper provides financial leadership, improves accounting strategies, tracks key performance indicators, and advises on all things financial. She helps the growing company manage budgeting and forecasting as well as analyze financial health to plan for the future. Krista brings seven years of experience – having been a senior financial analyst and financial control specialist in previous employment. She is also experienced in multiple industries and reorganizing and simplifying processes to maximize efficiency and accuracy of accounting records.

She embodies the “People First” value of PTG, prioritizing partnerships, empathy, and care for others. One of the greatest elements of PTG that attracted her to the company was how its values mirror her own – with honesty and relationships at the very top.

In her personal life, Krista enjoys spending time with her family of 5 and exercising. She enjoys boating, hiking, wake boarding or just relaxing poolside.

She looks forward to managing and growing PTG’s financial well-being and to personally and professionally grow alongside the company.

Connie Becker

Director of Operations

Connie brings over 30 years of experience to the Premier leadership team. She has built a stellar career in communications and technology, bringing humanity and service to every role. A member of the PTG community for the past 12 years, Connie is the perfect person to oversee the Customer Advocacy Team and the Human Resources function of our company.

In her personal life, Connie’s passion for service is evident in her role in disaster relief efforts around the country. She has taken trips to help residents of Mississippi, North Dakota, and West Virginia, and went to New Jersey three times to help people suffering in the wake of natural disasters. Her commitment to her family – her husband of 29 years and her two children – and her health and well-being are examples for everyone around her. Connie enjoys daily activity like golf, yoga, and meditation, and she can even be found exercising during her lunch hour!

Clearly, Connie finds significant alignment and personal fulfillment in her work at PTG. Her passion for service spills over into her teams’ commitment to advancing our company’s goals of consistently enhancing positive customer experiences and relentlessly advocating on behalf of our customers’ relationship with technology. PTG and our customers are lucky to have her on the leadership team.

Bob Bonitz

Director of Sales

Bob serves as Director of Sales and works to develop and manage AVAIL’s sales team of technology advisors. He is primarily focused on solving business challenges through technology by leveraging partnerships in areas of information technology, including connectivity, security, software licensing and deployment, desktop as a service, infrastructure as a service, storage and backup as a service, and cost containment and telecom expense management. Bob mentors AVAIL’s technology advisors in the IT space – helping them to grow AVAIL’s geographic footprint organically. He is the father of three children and Jagger, a Portuguese Water dog, and he holds a BS in Business Administration from the University of Pittsburgh.

Traci Bowers

Manager of Support

Traci has been with AVAIL for over 21 years – serving in multiple roles including her current position as Manager of Support. She has decades of experience in voice, data, and IT project management and has held various leadership roles. As Manager of Support, she oversees daily operations of Support Specialists and ensures requests exceed AVAIL’s standards. She always leads with energy and enthusiasm and provides an excellent example of customer service on all levels for internal team members and external customers. Outside of work, Traci supports dog rescues with adoption and enjoys entertaining family and friends, reading at her cabin retreat, and spending time with her husband and rescue Boxer.

Mitchel Erb

Manager of Projects

As Manager of Projects at AVAIL, Mitchel drives the successful implementation of our services to customers. With a special focus on UCaaS, Mitchel prioritizes high customer satisfaction and helping AVAIL adhere to budgets and promised timelines. In his personal life, he embraces the values of Lancaster County, PA where he was born and raised and now lives with his wife and son.

Chris Bomberger

Solutions Architect

Chris is AVAIL’s Solutions Architect and brings over 10 years of experience as an information technology professional to our team. He focuses on cloud and managed services as well as security solutions, and he enjoys using his industry and technology knowledge to function as the trusted technical advisor for AVAIL’s customers. Professionally, he aims to help customers navigate the cloud and security landscape by bringing an agnostic approach to the solutions selection process, and he helps guide customers through the research, selection, and management of their best-fit solutions. Personally, he enjoys spending time with family and his two dogs Maggie and Winston.

David Brechbill

Technology Advisor

For over 20 years in his career, Dave has proven himself to be a man of many talents. Having served with teams in Project Management, Engineering, Purchasing, and Shipping over his 16 years with our company, Dave brings a rich and valuable blend of technical expertise, integrated perspective, service-orientation, and deep commitment to our customers, our team, and our pursuit of excellence as an organization. The trust and respect that Dave has earned provide him a solid foundation upon which he brings incredible value in developing technical and financial solutions for our customers.

Dave’s passion is evident in everything he does, professionally and personally. He enthusiastically offers mentorship and spends time with young adults from his church community, striving to share the wisdom he has gained from his own journey. An avid reader and movie buff, Dave manages to also find time for cycling with his wife of 22 years, with whom he has three wonderful children. Clearly, Dave serves as an example to us all as he strives to live life to the fullest in every respect.

Perhaps most importantly, Dave’s commitment to character – doing the right thing even when nobody is watching – remains at the core of his identity, and it’s something our team, our company, our partners, our customers, and our community benefit from every day. With the diversity of his talent and expertise, it is easy to see why Dave is so passionate about ensuring that PTG maintains our focus on excellence in all things, most especially the process, the relationships, and the people to deliver world-class solutions to those whom we serve.

Dan Horst

Technology Advisor

Dan Horst is a man of action and commitment, through and through. For the past four years, Dan has focused his drive and attention on growing revenue for PTG in his role as Technology Advisor, where his solution-oriented nature and collaborative energy shine. Dan’s motivation, focus, and dedication to our organization are evident also when he states openly that he intends to beat his current record of serving for 17 years with his last company. Our stakeholders, customers, providers, and community can rest assured that Dan will be working for them and with them for years to come.

When he’s not nurturing customer relationships and striving to grow PTG, Dan loves spending valuable time with his family, especially his two wonderful sons who are heavily involved in sports. Married to his high school sweetheart for nearly 20 years, Dan remains intent on modeling honesty and integrity every day, personally and professionally. It’s who he is, and it aligns perfectly with the core values at PTG.

For these reasons, as with the rest of the sales team, it is easy to see why Dan is a valuable member of our PTG Community. We can all count on the fact that Dan will remain adamant about doing his part to expand PTG’s reputation for stellar customer advocacy, and we are all fortunate to benefit from his passion to help our company gain recognition as one of the best places to work in Pennsylvania.

Patrick Leaman

Technology Advisor

For nearly 25 years, Patrick has been an important member of the PTG community. Having served in sales and sales leadership roles, Patrick is passionate about cultivating customer relationships based on integrity, honesty, excellence, and transparency. Integrity is also one of the things Patrick values most highly among his colleagues at PTG, and our community is better because of his involvement.

In his private life, Patrick models other characteristics that also make him a valuable member of our sales team. An avid cyclist, Patrick loves to race mountain and road bikes, which demonstrates the grit, drive, determination, and discipline that he brings to every dimension of his life. Patrick is also a family man, deeply dedicated to his wife and three children, and he is an active member of his community, serving as a board member for Voices of Hope, which brings world-renowned opera singers to an annual Christmas concert that raises money for childhood education.

As is the case across our exceptional sales team, the alignment of personal and professional values that Patrick embodies for our company, our partners, our customers, and our community is inspiring, instructive, and invaluable. Patrick is proud to have been able to offer our customers viable, important, forward-thinking products to our customers for the past quarter-century, and he looks forward to offering the same exceptional value for years to come.

Greg Black

Technology Advisor

Greg brings 15 years of passionate devotion to customer satisfaction and client service to the sales team at PTG. With responsibilities in solution design, consulting, customer satisfaction, and client success, Greg plays an impactful role in our organization. Greg’s entire career has revolved around customer service excellence, and his integrity and earnest dedication to always do the right thing in every moment has proven out over time. He is the sort of person who, when he says, “We make sure the customer comes first…always,” truly and deeply means it.

As a father of three young children – including a set of twins – Greg stays busy in his personal life. He loves to cook and spend time outdoors, and his commitment to improving himself, pursuing his best self, and modeling integrity for his young family is an extension of the same passion, discipline, and drive we see every day at PTG.

Greg wants to be and do his best every day, and he models persistence, drive, and zeal for everyone around him. This perfect alignment between his personal values and the ideals of our company make him a natural and valuable member of the passionate PTG sales team. With his eyes on expanding the vast portfolio of solutions we offer our clients, and his heart on enhancing the value and quality of the world-class experience we provide, it is obvious that Greg is perfectly positioned to serve as one of PTG’s champions for our partners, our clients, and our community.

Josh Landis

Technology Advisor

Josh has been with PTG since 2020 as a Technology Advisor – bringing 24 years of experience to the role. As a former Director of IT for a large mechanical contractor, he has a deep understanding of technology and how it complements business operations. In this role, Josh is a trusted advisor who advocates for PTG’s customers and works toward ensuring their technology goals and initiatives are met with the best solutions. Josh is passionate about working integrity and transparency into every process and interaction, and puts relationships and people first above all else.

He exudes care and empathy for others, and his daily motivation is forging lifelong relationships with customers. As someone who enjoys helping and supporting people, he is bent on providing services and solutions to improve customers’ lives both personally and professionally.

As an outdoor enthusiast, Josh enjoys going to the mountains, golfing, and watching his three sons play sports. Married for twenty years, he is a devoted husband, father, and friend, and loves gathering around a campfire and learning how to use his new smoker.

Josh looks forward to being a part of the PTG growth story and is excited to continue to foster meaningful relationships with both peers and customers regionally and nationally.

Elaine Willis

Technology Advisor

As AVAIL’s Technology Advisor, Elaine provides professional, consultative business and IT expertise and knowledge to clients in a digestible way. She puts integrity, responsiveness, and ethicality first in all her work and is primarily focused on generating new managed services business opportunities for AVAIL. “How can I help?” is her driving mantra. When not working on business development or advising AVAIL’s customers, Elaine supports her family and friends, including daughter Victoria, son Henry, and fiancé Tony. She aims to be a leader and mentor to others, helping colleagues and clients to do their best through honesty and compassion.

Kim Sowers

Technology Sales Specialist

Kim serves as AVAIL’s Technology Sales Specialist – bringing 25 years of telecom experience to our customers. She keeps up with ever-changing technology and aims to provide the best solution to each AVAIL client. In her spare time, she enjoys spending time with family – including her husband, daughter, and Golden Retriever – and traveling and riding her motorcycle.

Krista Olnick

Technology Sales Specialist

Krista is a Technology Sales Specialist here at AVAIL, supporting the sales team and existing customers with maintenance renewals and add-on hardware/software needs. For over 12 years, she has provided the highest level of support to both AVAIL’s internal team as well as its customer base. In her personal time, she spends as much time as possible with family.

Corinne Suppa

Project Specialist

Corinne is AVAIL’s Project Specialist focusing on project management and supporting our customer base. She has been with AVAIL for 5+ years and has prior experience at Windstream Communications and D&E Communications in project management, sales, and customer service. Outside of work, she prioritizes spending time with her family and being of service to her community.

Brenda Moyer

Project Specialist

Brenda serves as Project Specialist and focuses on advocating for AVAIL’s customers and handling order submissions. She brings 30+ years of experience to AVAIL – having come on board the team in 2010. Prior to AVAIL, she worked at D&E Communications for 20 years. Brenda is an expert in providing customers with the best possible experiences, and she embodies the priorities of customer satisfaction, responsiveness, and accountability valued at AVAIL.

Wes Kilpatrick

Project Specialist

Wes Kilpatrik is AVAIL’s Project Specialist focusing in cloud and the implementation of UCaaS phone systems and cloud-based technologies. He personally aims to ensure client satisfaction with every project and boasts a number of impressive certifications, including M365 Certified: Foundations. He has a Graduate Certificate in Project Management from Penn State and is currently working toward a Masters in Project Management from the same. In his off time, Wes coaches youth football for the Manheim Township and invests in his personal goals of continuing education in project management expertise.

Lisa Drapcho

Support Specialist

As our Support Specialist, Lisa installs new services, helps with customer repairs, deals with billing issues and changes, and supports the sales team. She embraces continual professional development, prioritizes customer satisfaction and accountability, and aims to be a subject matter expert in her line of work. Lisa brings 25 years of telecom experience to AVAIL and holds a degree in Business Management from Bloomsburg University. In her personal life, Lisa volunteers with Circle of Hope, enjoys hiking, reading, and spending time with her husband Greg and son Adam.

Trey Recher

Support Specialist

Trey serves as AVAIL’s Support Specialist, providing technical support and onsite assistance specifically to Microsoft 365 products. He is a Cisco Certified Network Associate and has an Associates of Applied Science degree from Thaddeus Stevens College of Technology. When he’s not supporting AVAIL’s technical innovation, Trey enjoys hiking, running, swimming, and tabletop role-playing games.

Joey Garcia

Support Specialist

Joey is a Support Specialist, specializing in Cloud Services, and brings over 20 years of experience in the IT field. He provides technical support, manages requests, performs project related tasks, and serves as an escalation point for customers. He served 12 years in the US Army, earned a degree in MS Project Management, Lean Six Sigma Green Belt, and various IT Certifications. He considers himself a lifelong learner by constantly seeking opportunities to learn something new. Joey’s passion is giving back, and he demonstrates by participating in the Lancaster Chamber Mentorship program, coach little league, and volunteers. He enjoys hiking, biking, and spending time with his 4 children and family.

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We’re so confident in our process that if we can’t deliver solutions that save you money, we’ll pay you $200.



    Jason Pennell

    Solutions Architect

    With nearly 20 years of experience in our industry – almost 18 of which within the Premier family – Jason, who is often referred to as “Jay” by his family, friends, and colleagues, is a true expert with a perfect title to capture the value he brings to his work: Solutions Architect. In that capacity, Jay brings the entirety of his professional experience to bear every day, working with Key Account Managers in the field to determine the very best and broadest technology solutions to help our thriving client base pursue their own success, while still helping to develop company-wide key objectives and strategy.

    To Jay, teamwork and excellence are indispensable in work and in his personal life. As a man who gives his best in everything he does and who is always looking for opportunities to improve, Jay is at once humble and exemplary. With his family as his top priority, Jay strives to be present in the moments they share, which is not always easy in this day and age. As a loving husband and a father to two sons, Jay commits to living by the Golden Rule, and he strives for continuous improvement by way of what he calls “grit and gratitude.” Between serving as an assistant coach on his sons’ lacrosse teams and cheering them on from the sidelines of football, spending time with his family is Jay’s favorite pastime, though he somehow finds time to train for and compete in half-marathons and obstacle course races, to play his drums, and to attend concerts of his favorite rock bands.

    Clearly, Jay’s desire to maximize is a driving force in his life, and it is a wonderful example to the teams and individuals who work with him. He is a vital member of our community and his passion for technology, in general, and for the potential of our company, in particular, is infectious. With his orientation toward learning, growth, development, service, and success for all, it is easy to see how PTG, our colleagues, customers, and partners are all lucky to have Jay on our team.