With over 20 years of experience, Jason brings vast knowledge and experience to his role at the intersection of AVAIL’s growth and strategy. As our company’s Chief Development Officer, Jason uses customer-centricity in his thinking, planning, and leadership to ensure that AVAIL’s brand identity, sales and marketing efforts, operational efficiency, and customer service align with the ultimate goal of our company: to facilitate business success and prosperity for our customers.

Service, in every sense, is important to Jason, and it permeates both his professional and personal lives. With family as his ultimate priority, Jason personally strives to provide an environment that enables wife and three children to flourish and become exceptional individuals. He enjoys golfing, cycling, and deeply investing in his children’s many activities. As is the case among the members of our leadership team, Jason models balance, zeal, integrity, and humanity to those around him.

Sharing the same dedication to integrity, service, and continuous improvement with the rest of our leadership team, Jason is an invaluable member of our community and serves as an example to the people around him. Jason is passionate about the prime opportunity for AVAIL to harness the rapidly evolving landscape of Information Technology, and he is intent on fulfilling AVAIL’s commitment to delivering world-class value, quality, and experience to our customers.

Connie brings over 30 years of experience to the AVAIL leadership team. She has built a stellar career in communications and technology, bringing humanity and service to every role. A member of the AVAIL community for the past 12 years, Connie is the perfect person to oversee the Customer Advocacy Team and the Human Resources function of our company.

In her personal life, Connie’s passion for service is evident in her role in disaster relief efforts around the country. She has taken trips to help residents of Mississippi, North Dakota, and West Virginia, and went to New Jersey three times to help people suffering in the wake of natural disasters. Her commitment to her family – her husband of 29 years and her two children – and her health and well-being are examples for everyone around her. Connie enjoys daily activity like golf, yoga, and meditation, and she can even be found exercising during her lunch hour!

Clearly, Connie finds significant alignment and personal fulfillment in her work at AVAIL. Her passion for service spills over into her teams’ commitment to advancing our company’s goals of consistently enhancing positive customer experiences and relentlessly advocating on behalf of our customers’ relationship with technology. AVAIL and our customers are lucky to have her on the leadership team.

For over 20 years in his career, Dave has proven himself to be a man of many talents. Having served with teams in Project Management, Engineering, Purchasing, and Shipping over his 16 years with our company, Dave brings a rich and valuable blend of technical expertise, integrated perspective, service-orientation, and deep commitment to our customers, our team, and our pursuit of excellence as an organization. The trust and respect that Dave has earned provide him a solid foundation upon which he brings incredible value in developing technical and financial solutions for our customers.

Dave’s passion is evident in everything he does, professionally and personally. He enthusiastically offers mentorship and spends time with young adults from his church community, striving to share the wisdom he has gained from his own journey. An avid reader and movie buff, Dave manages to also find time for cycling with his wife of 22 years, with whom he has three wonderful children. Clearly, Dave serves as an example to us all as he strives to live life to the fullest in every respect.

Perhaps most importantly, Dave’s commitment to character – doing the right thing even when nobody is watching – remains at the core of his identity, and it’s something our team, our company, our partners, our customers, and our community benefit from every day. With the diversity of his talent and expertise, it is easy to see why Dave is so passionate about ensuring that AVAIL maintains our focus on excellence in all things, most especially the process, the relationships, and the people to deliver world-class solutions to those whom we serve.

Dan Horst is a man of action and commitment, through and through. For the past four years, Dan has focused his drive and attention on growing revenue for AVAIL in his role as Technology Advisor, where his solution-oriented nature and collaborative energy shine. Dan’s motivation, focus, and dedication to our organization are evident also when he states openly that he intends to beat his current record of serving for 17 years with his last company. Our stakeholders, customers, providers, and community can rest assured that Dan will be working for them and with them for years to come.

When he’s not nurturing customer relationships and striving to grow AVAIL, Dan loves spending valuable time with his family, especially his two wonderful sons who are heavily involved in sports. Married to his high school sweetheart for nearly 20 years, Dan remains intent on modeling honesty and integrity every day, personally and professionally. It’s who he is, and it aligns perfectly with the core values at AVAIL.

For these reasons, as with the rest of the sales team, it is easy to see why Dan is a valuable member of our AVAIL Community. We can all count on the fact that Dan will remain adamant about doing his part to expand AVAIL’s reputation for stellar customer advocacy, and we are all fortunate to benefit from his passion to help our company gain recognition as one of the best places to work in Pennsylvania.

Josh has been with AVAIL since 2020 as a Technology Advisor – bringing 24 years of experience to the role. As a former Director of IT for a large mechanical contractor, he has a deep understanding of technology and how it complements business operations. In this role, Josh is a trusted advisor who advocates for AVAIL’s customers and works toward ensuring their technology goals and initiatives are met with the best solutions. Josh is passionate about working integrity and transparency into every process and interaction, and puts relationships and people first above all else.

He exudes care and empathy for others, and his daily motivation is forging lifelong relationships with customers. As someone who enjoys helping and supporting people, he is bent on providing services and solutions to improve customers’ lives both personally and professionally.

As an outdoor enthusiast, Josh enjoys going to the mountains, golfing, and watching his three sons play sports. Married for twenty years, he is a devoted husband, father, and friend, and loves gathering around a campfire and learning how to use his new smoker.

Josh looks forward to being a part of the AVAIL growth story and is excited to continue to foster meaningful relationships with both peers and customers regionally and nationally.

For nearly 25 years, Patrick has been an important member of the AVAIL community. Having served in sales and sales leadership roles, Patrick is passionate about cultivating customer relationships based on integrity, honesty, excellence, and transparency. Integrity is also one of the things Patrick values most highly among his colleagues at AVAIL, and our community is better because of his involvement.

In his private life, Patrick models other characteristics that also make him a valuable member of our sales team. An avid cyclist, Patrick loves to race mountain and road bikes, which demonstrates the grit, drive, determination, and discipline that he brings to every dimension of his life. Patrick is also a family man, deeply dedicated to his wife and three children, and he is an active member of his community, serving as a board member for Voices of Hope, which brings world-renowned opera singers to an annual Christmas concert that raises money for childhood education.

As is the case across our exceptional sales team, the alignment of personal and professional values that Patrick embodies for our company, our partners, our customers, and our community is inspiring, instructive, and invaluable. Patrick is proud to have been able to offer our customers viable, important, forward-thinking products to our customers for the past quarter-century, and he looks forward to offering the same exceptional value for years to come.

After successful careers with Verizon and AT&T, Valerie founded TelcoWorks, an independent technology brokerage firm, in 2001. As a Technology Advisory, Valerie partnered with clients to achieve defined business outcomes, assist with digital transformation goals and build a competitive advantage through technology. After growing TelcoWorks for more than 20 years, joining the AVAIL team was a natural progression. She is an integral part of AVAIL’s team, with a focus on cloud, UCaaS, CCaaS, CX and AI. Valerie is committed to helping clients do more with less, reduce vendor sprawl and achieve a better outcome throughout their digital transformation journey. She is beyond excited to extend her service footprint and grow her client base to include customers with more complex solutions. She feels, AVAIL’s commitment to growth, expanded portfolio of leading-edge service providers, expert professional services and project management teams allows her to provide clients with comprehensive roadmaps for cost-effective and purposeful change. Her certifications include: UCaaS, CCaaS, Cybersecurity and Public Cloud. She is a member of Philadelphia ProVisors, Advisory Board of Ultimate Risk Services, Philadelphia ALA Bronze partner, Chester County Economic Development Council, Uwchlan Conservation Trust Board of Directors, 100 Women Downingtown, President of National Garden Club’s Philadelphia Judges Council.

Kim serves as AVAIL’s Technology Sales Specialist – bringing 25 years of telecom experience to our customers. She keeps up with ever-changing technology and aims to provide the best solution to each AVAIL client. In her spare time, she enjoys spending time with family – including her husband, daughter, and Golden Retriever – and traveling and riding her motorcycle.

Krista is a Technology Sales Specialist here at AVAIL, supporting the sales team and existing customers with maintenance renewals and add-on hardware/software needs. For over 12 years, she has provided the highest level of support to both AVAIL’s internal team as well as its customer base. In her personal time, she spends as much time as possible with family.

Sarah is an experienced Business Development and Marketing Manager with over 10 years of experience in the Information Technology and Services Industry. Her key responsibilities include marketing activities focused on social media outreach, event planning and an emphasis on continuing to build and market the AVAIL brand, with a constant outreach to our existing base and potential customers. She focuses on providing technology solutions to drive optimal operational efficiency, compliance and profitability to meet the needs of AVAIL’s customers. She finds her value is built upon building strong relationships and delivering an unsurpassed level support to her clients. Sarah has 3 children, Dylan, Ella and Leila. She enjoys spending time with her loved ones, is a house plant hobbyist, she’s passionate about cooking, is inspired by music and loves being in nature.

Hello, I’m Evan Hoover, and I’m excited to join AVAIL as a Business Development Representative. My background consists of hands-on experience in tech support and hospitality with a strong academic foundation in Information Technology, specializing in Data Networking and Security. I was honored to be on the Dean’s List for my academic achievements during my studies.

I bring a strong work ethic, excellent communication skills, and a determination to succeed in every task I undertake. My career journey has equipped me with the ability to navigate the technology field and customer needs effectively, making me a valuable asset in driving business growth at AVAIL.

Outside of work, I enjoy golfing, working on cars, and exploring blockchain technology. I look forward to leveraging my experience and enthusiasm to contribute to AVAIL’s continued success and expansion.

Conor graduated from Millersville University in 2024 with a bachelor’s degree in management and came into contact with AVAIL through the Heller Capital internship in the summer of 2023. In my free time, I enjoy playing golf, fishing, and video games. I also have two dogs at home, a silver lab and a pit bull.

Corinne is AVAIL’s Project Specialist focusing on project management and supporting our customer base. She has been with AVAIL for 5+ years and has prior experience at Windstream Communications and D&E Communications in project management, sales, and customer service. Outside of work, she prioritizes spending time with her family and being of service to her community.

Brenda serves as Project Specialist and focuses on advocating for AVAIL’s customers and handling order submissions. She brings 30+ years of experience to AVAIL – having come on board the team in 2010. Prior to AVAIL, she worked at D&E Communications for 20 years. Brenda is an expert in providing customers with the best possible experiences, and she embodies the priorities of customer satisfaction, responsiveness, and accountability valued at AVAIL.

As our Project Specialist, Lisa installs new services, helps with customer repairs, deals with billing issues and changes, and supports the sales team. She embraces continual professional development, prioritizes customer satisfaction and accountability, and aims to be a subject matter expert in her line of work. Lisa brings 25 years of telecom experience to AVAIL and holds a degree in Business Management from Bloomsburg University. In her personal life, Lisa volunteers with Circle of Hope, enjoys hiking, reading, and spending time with her husband Greg and son Adam.

Gabrielle Kopera is a Project Specialist and a member of the Customer Advocacy team at Avail. She earned a degree in Bachelor of Science in Interactive Media from Harrisburg University of Science and Technology. She interned at Harrisburg University as a user researcher and project manager. She spent three years at Thought Network where she organized and conducted qualitative and quantitative user research for mobile and website applications. While at Thought Network, she was also the lead user experience designer who provided recommendations to enhance usability of mobile applications. Gabrielle enjoys playing video games, writing, and sewing.