A Consultative Process
Our time-tested approach to discovering what you need and procuring the solutions saves you money and helps you grow.
Discovery and Requirements GatheringWe evaluate where your business is today, factor in your goals and requirements, and establish a plan for growth through technology.
How We HelpWe begin by listening to our customers to understand what solutions would best fit their needs. After a series of meetings with decision-makers, we identify areas for improvement and how to set your business on a successful path for the future.
We customize a package of solutions – tailored to your business and fit to achieve your goals from our vetted vendor partners.
How We Help
Using all the data gathered during the discovery process, we evaluate our portfolio of market-leading providers against customer objectives. We design a solution that addresses not just the immediate needs and gaps but sets the short and long-term stage for growth.
Sourcing and Procurement ManagementOnce your custom design looks good to you, we oversee obtaining your technology solutions from our vendor partners at the best prices.
How We HelpOur dedicated staff uses our partner resources to obtain competitive price options – eliminating time spent meeting and obtaining from these providers separately. With just one proposal, you can easily compare your options, and we advocate on your behalf through the entire process through to implementation.
Our team handles all order processing, receiving, tracking, and fulfilling so you experience no disruptions to daily work while your solutions materialize.
How We Help
We take care of order submission and coordinate what people need to be engaged in what roles to successfully complete major milestones. We escalate as needed and are dedicated to participating in activations even after hours.
Our industry experts provide implementation services and Day 2 support options to ensure service availability and keep your team focused on your business, not technology.
How We Help
You get one phone number to call and one email address to write should you need anything from your dedicated customer advocate. That advocate will determine which provider needs to be contacted, contact that provider, follow up on the status of the situation, and ensure the issue is resolved – all while communicating with you each step of the way.